Privacy Policy

Last updated: February 6, 2026. Our Commitment to Your Privacy

At Sophi, we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies on our website (https://www.usesophi.com/)

What is a Cookie?

Sophi is a B2B SaaS company providing an agentic commerce and conversational product discovery platform for enterprise retailers and marketplaces. This Privacy Policy is designed to be clear and transparent about the limited personal data we collect from website visitors, how we process it, and your rights under the General Data Protection Regulation (GDPR).

A cookie is a small file placed on your device that enables Sophi features and functionality. For example, cookies enable us to identify your device, secure your access to our site, and even help us know if someone attempts to access your account from another device.

1. Our Commitment to Your Privacy

At Sophi, we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies on our website (https://www.usesophi.com/).

2. What is a Cookie?

A cookie is a small file placed on your device that enables Sophi features and functionality. For example, cookies enable us to identify your device, secure your access to our site, and even help us know if someone attempts to access your account from another device.

3. How We Use Cookies

We use cookies to enhance your experience and to help us understand how our site is being used. Specifically, we categorize our cookies as follows:

A. Strictly Necessary Cookies

These are essential for you to browse the website and use its features. Without these, our website cannot function.

  • Webflow: Provides the core infrastructure for our site and secures your session.

B. Analytics & Performance Cookies

These help us understand how you interact with our site by collecting and reporting information anonymously.

  • Google Analytics (GA4): Helps us measure things like session duration, page views, and where visitors are coming from.
  • HubSpot Analytics: Helps us attribute marketing efforts and understand the impact of our content.

C. Promotional & Marketing Cookies

These are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

  • Google/DoubleClick: Used for targeted advertising and measuring campaign ROI.
  • HubSpot Tracker: Used to deliver relevant marketing information based on your interests.

4. Managing Your Preferences

We respect your right to control your data. You can change your cookie preferences at any time by clicking the button below:

Manage Cookie Preferences

Alternatively, most browsers allow you to control cookies through their settings, which may be adapted to reflect your consent to the use of cookies.

5. Your International Rights (GDPR, KVKK, CCPA)

  • Europe (GDPR) & Turkey (KVKK): We do not place non-essential cookies until you provide your explicit consent. You have the right to withdraw this consent at any time.
  • United States (CCPA/CPRA): If you are a California resident, you have the right to opt-out of the "selling" or "sharing" of your data. We honor Global Privacy Control (GPC) signals from your browser.

6. Questions?

If you have any questions about this policy, please reach out to our privacy team at privacy@usesophi.com.

Contact Information

If you have questions or comments about this Privacy Policy, or if you wish to exercise any of your rights, please contact us:

Data Controller: Sophi

Address: 112 Capitol Trail Suite A786 Newark DE 19711

Email: info@usesophi.com